Terms of service

TERMS OF SERVICE

1. Overview

Welcome to Shop D and S Ltd trading as Drift and Dwell (“we”, “us”, “our”).

We operate this website and online store to provide products and related services (the “Services”). Our store is hosted by Shopify Inc., which provides the ecommerce platform.

These Terms of Service (“Terms”), together with our Privacy Policy and Returns Policy, set out the terms on which you may use our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

Nothing in these Terms affects your statutory rights under UK consumer law.

2. Eligibility and Accounts

You must be at least 18 years old to place an order.

When creating an account or placing an order, you must provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account details and for all activity carried out under your account.

3. Products and Descriptions

We make every effort to display product information accurately. However, colours and appearance may vary depending on your device.

Product descriptions, images, and prices may be changed at any time without notice.

4. Orders and Contract Formation

When you place an order, you are making an offer to purchase goods.

A contract is formed only when we send you an order confirmation email confirming acceptance.

We reserve the right to refuse or cancel orders at our discretion, including where products are unavailable, incorrectly priced, or suspected of fraud.

5. Prices and Payment

All prices are shown in GBP (£).

Prices include VAT where applicable.

Delivery charges are displayed at checkout.

Payment must be received in full before orders are dispatched.

6. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

Risk of loss or damage passes to you upon delivery.

If your goods arrive damaged, faulty, or incorrect, please contact us as soon as possible.

7. Returns and Refunds

Returns and refunds are governed by our Returns Policy.

You have legal rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

8. Intellectual Property

All content on this website (including text, images, logos, graphics, and design) is owned by or licensed to Drift and Dwell.

You may use the website for personal, non-commercial purposes only.

You must not copy, reproduce, distribute, or exploit any content without written permission.

9. Acceptable Use

You must not use the Services:

  • For unlawful purposes

  • To transmit malicious code

  • To infringe intellectual property rights

  • To harass, abuse, or threaten others

  • To attempt to gain unauthorised access to systems

We may suspend or terminate access if these Terms are breached.

10. Third-Party Links and Services

Our website may contain links to third-party websites.

We are not responsible for their content, policies, or practices.

11. Feedback and Reviews

If you submit feedback or reviews, you grant us a non-exclusive, royalty-free licence to use them for marketing and operational purposes.

12. Liability

Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any matter where liability cannot legally be excluded

Subject to the above, we are not liable for:

  • Business losses

  • Loss of profit, data, or revenue

  • Indirect or consequential losses

Our total liability for any claim shall not exceed the amount paid by you for the product concerned.

13. Disclaimer

We do not guarantee that the website will be uninterrupted or error-free.

Products are provided with the statutory warranties required by UK law.

14. Termination

We may suspend or terminate access if you breach these Terms.

15. Severability

If any part of these Terms is found unlawful or unenforceable, the remainder shall remain in effect.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to Terms

We may update these Terms from time to time.

The current version will always be available on our website.

18. Contact Information

Shop D and S Ltd t/a Drift and Dwell
Company Number: 16785761
Email: shop@driftanddwell.co.uk
Telephone: 01772 429808
Address:
9–10 Cross Street
Preston
Lancashire
PR1 3LT